Stronghold Coaching
Privacy Policy
Last updated: 24 October 2026
1. About this policy
Stronghold Coaching is run by David Stanton in Brisbane, Queensland. ABN: 21 907 073 414. We take your privacy seriously. This policy explains how we collect, use, store and share your personal information. We follow the Australian Privacy Principles in the Privacy Act 1988 (Cth).
2. What we collect
We may collect:
- Contact details. Your name, email and phone number.
- Payment details. Payments are handled by Everfit and Stripe. We see what you bought and whether you paid. We do not see or store your full card number.
- Health information. Your answers to our health screen, such as medical conditions, injuries, medication and activity levels.
- Progress information. Body measurements, weight, training logs, food logs, check-in answers and progress photos.
- Testimonials and media. Reviews, quotes, and before and after photos or videos, only if you give separate consent.
- Website and email data. Basic technical data such as your browser and device, and whether you open our emails. See section 9.
Health information is “sensitive information” under the Privacy Act. We only collect it with your consent, and only because we need it to coach you safely.
3. How we collect it
We collect information when you:
- join a program at checkout,
- fill in the health screen, setup questions or check-ins in the Everfit app,
- sign up for a free guide or our email list,
- contact us by email, phone, form or social media, or
- use our website.
4. Why we collect it
We use your information to:
- deliver and personalise your coaching,
- check it is safe for you to train,
- take payments and keep records,
- reply to your questions,
- send you emails about your program, and marketing emails if you signed up for them,
- share your testimonial or results, only if you gave consent, and
- improve our programs and website.
We will not use your information for any other purpose unless you agree or the law allows it.
5. Where we store it
Your information is stored with these services:
- Everfit. Our coaching app. It holds your program, health screen, check-ins, measurements, progress photos and payment records.
- Stripe. Processes card payments through Everfit.
- WordPress and FluentCRM. Our website and email list, hosted with Hostinger.
We take reasonable steps to protect your information from misuse, loss and unauthorised access. Only David and people who help run the business, when needed, can see your information.
6. Sending information overseas
Some of these services store data on servers outside Australia, including in the United States and other countries where they operate. We choose reputable providers and take reasonable steps to make sure they protect your information.
7. Who we share it with
We do not sell your information. We only share it:
- with the service providers listed above, so they can do their job,
- with a doctor or health professional, if you ask us to or in an emergency,
- if the law requires it.
8. Marketing emails
If you sign up for a free guide or our list, we may send you tips, updates and offers. Every email has an unsubscribe link. You can unsubscribe at any time. We will still send emails you need about a program you bought.
9. Cookies and analytics
Our website uses cookies. These are small files saved by your browser. They help the site work. Our email platform may also record whether you open our emails or click a link in them. We do not use third-party advertising cookies. You can block cookies in your browser settings, but some parts of the site may not work well.
10. Testimonials and media consent
We will only share your name, story, photos or videos if you sign our separate media consent form. This is separate from joining a program. Saying no will not change your coaching in any way.
You can withdraw your consent at any time by emailing us. We will:
- remove your content from our website and social media within 7 days, and
- delete the media we hold within 30 days, if you ask us to.
We cannot pull back content that other people have already shared or saved.
11. Access and correction
You can ask to see the personal information we hold about you. You can also ask us to fix it if it is wrong. Email us at david@strongholdcoaching.com.au and we will reply within 30 days. We may need to check who you are first.
12. How long we keep it
We keep your information while you are a client, and for as long as we need to after that for legal, tax and insurance reasons. We usually keep financial records for 7 years. Then we delete it or remove anything that identifies you. You can ask us to delete your information sooner, unless we must keep it by law.
13. Complaints
If you are worried about how we handled your information, email us first at david@strongholdcoaching.com.au. We do not accept complaints or requests by post. We will reply within 30 days.
If you are not happy with our reply, you can complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or 1300 363 992.
14. Changes to this policy
We may update this policy. The latest version will always be on our website.
15. Contact us
Stronghold Coaching
Brisbane, Queensland, Australia
Email: david@strongholdcoaching.com.au